Shopping Cart
X

  • Delivery and Returns
  • Delivery  All orders will normally be dispatched within 2 working days. If any delay occurs you will be notified immediately. You will be given the op...

Delivery 

All orders will normally be dispatched within 2 working days.

If any delay occurs you will be notified immediately. You will be given the option to arrange a convenient delivery date or to cancel the order with a full refund.

Please advice us if you do not receive your item(s) within 5 days of placing your order so that we can trace the parcel.

Returns (prints)

All orders are carefully checked before dispatch and packaged appropriately. They are sent out in the condition stated in the items description.

If a print is damaged in-transit, please notify us within 3 days of receiving them. Keep all the packaging material; we will arrange to have the item returned at our expense. You will be given the option to have the product replaced if appropriate at no charge, replacement prints will be the same print as originally purchased if we have it in stock or of a different print up to the same value as the original purchase.

Returns (merchandise) 

All orders are carefully checked before dispatch and packaged appropriately. They are sent out in the condition stated in the items description.

If the goods are damaged in-transit or faulty on arrival, please notify us within 3 days of receiving them. Keep all the packaging material; we will arrange to have the item returned at our expense. You will be given the option to have the product replaced if appropriate at no charge to you on a convenient date or to have a full refund. This does not affect your statutory rights.

© John Cook 2017. All rights reserved.
Customize

Customize

Header Style Horizontal Vertical